25 Commonly Asked Questions for an On-Site Severe Hoarding Appraisal
Feel free to print this as a reference during our initial assessment.
- Can you forestall evictions?
- Will you speak to the landlord on our behalf?
- Do you have workers' compensation insurance?
- Is your company insured?
- Do you provide a long-form letter of understanding?
- Do you work nights and weekends?
- How many people will be in the work crew?
- How do I know you won't steal belongings?
- Can I be present during the project?
- Will you do this while I’m at work or not present?
- Do you remove urine and feces in bags and bottles?
- Can you get rid of animal odors and all other bad smells in the home?
- Do you exterminate roaches, mice, bedbugs, etc.?
- Will you work here with animals present and, if not, what do I do with them?
- Can I tell you what we want to keep, donate, and discard?
- How do you determine which possessions are good and which are not good?
- Is donating items to a charity part of your services?
- Will you remove the carpeting and deodorize the floors?
- Do you help liquidate the property and valuables like in an estate sale?
- Do you put up shelving and other handyman duties?
- Will you move items to self-storage units?
- Where do you put items while you're working on the project?
- Will you pack salvaged items and ship them for us?
- What if the cost of this project exceeds what you originally provided?
- How are you different from a junk removal service?
