Michelle and her team are simply outstanding. I am one of 4 siblings and needed to reach out to her in order to inquire about the costs and the process involved in clearing out my sister's very hoarded and filthy single-family home. I spoke to two other companies and there simply wasn't any doubt as to which company I would be working with.
Thank you so much for being such a positive force in our lives—you and Jennifer both. Angels, both of you. My sister needed to hear your initial counseling and you got deeply personal and I'll never forget that. I know my sister will never forget it as well. We will always remember you and cherish you in our thoughts.
Please accept our heartfelt appreciation for allowing us to select Michelle and her crew, of Clutter & Hoarding Pros, to clean the home in Anaheim.
It was our sincere pleasure and a wonderful decision to hire Michelle and her crew from Clutter & Hoarding Pros! We were beyond exhausted at cleaning our cousin's home after he passed, and Michelle and her crew came in, rolled up their sleeves, and dug in to tackle this job in a day and a half!! They were thoughtful, kind, considerate, and most professional in the process. They allowed us to look through things and sort items into piles, took donations to Good Will, carefully packed a dumpster, and helped us to rearrange for a garage sale!
Michelle did what my family and I had long classified as impossible and exhausting. Words alone cannot convey the dismay and despair we felt attempting to convince my mother to downsize in preparation for relocation to assisted living. The arguments were insurmountable, the level of frustration reached off-the-chart stress levels. My 82-year-old mother still continues to revel in denial about her severe “packrat” status. Call it what you will, she is a serious hoarder. Although she did not want the help, Michele’s in-home assessment worked a small miracle in moving her to let us get the help she desperately needed.
I am a 79-year old man with Parkinson's disease. My sister has lived with me for the past 4 years and was diagnosed with lung cancer and could not take care of herself any longer. Since my disease has severely limited my mobility, I could not keep up with the clutter that had taken over our 3-bedroom home. Since my wife passed away two years ago, the collection of trash and other items became unmanageable and impossible. Our cleaning lady was stealing from us and not doing much but moving things around.
It was wonderful to have Michelle working with our family's estate organizing and decluttering project. Both my husband and sister-in-law are so relieved and comforted that this mess has been taken care of. We didn’t realize the situation was as bad as it had become. The overwhelm was more than we could handle, and Michelle and her team made us feel that this huge project would soon be over. I thank Michelle for keeping her word and following through on her commitments. We are all very grateful and can now move on with the sale or rent of our home. —Anna Smith, Irvine
I usually don't write reviews, but when I meet someone who goes out of their way to deliver exceptional service it warrants a comment. I have had the pleasure of meeting such a person in Michelle. Her attention to detail, support, and uncanny way of knowing what services suited my needs speaks volumes on how important quality and service is to Michelle. I highly recommend her. It is unique to work with someone who really cares about you and goes out of her way to make you feel comfortable, ensuring that whatever service you need she can make sure it is provided.
To try to put into words what Michelle has given back to me is beyond me at the moment. I consider the transformation of my room to a dentist giving a patient a new smile. I don't have to be embarrassed to let someone see inside or to leave my door open. She's given me more than a clean room, but rather a degree of self-esteem and respectability. Thank you, thank you, thank you. --Sasha R, South Gate
Michele was excellent, professional, knew her job, responsive, friendly . . . what more can I say!!! Excellent and thanks!—Ellen Phillips, Brentwood
You and your team proved to be a godsend in our time of need and made quick work of what was a daunting project: clearing out 27 years of accumulated stuff from the home of Mary’s late father.
Outstanding service and the results my wife and I expected, far exceeded expectations. We received three quotes from other similar companys and none came close to what we had envisioned who and how we wanted to work with. Michelle and her team were professional and consistently respected the difficult situation we had on our plate after my Uncle passed, leaving us as executors.
Michelle and her team of four did an absolutely outstanding job in my home. I was overwhelmed at the thought of downsizing after 42 years of living in the same very cluttered home. It was daunting to say the least. Michelle is a consummate professional and her team worked tirelessly to help me declutter, find childhood treasures I had forgotten about and get my home ready for the move and for the realtor. Absolutely great old fashioned service I thought was long lost. I would not hesitate to give her referrals and recommend her. I actually missed them when they left. —Darrin Lewshania, Orange County
Michelle and her team did an absolutely fantastic job at helping me declutter and pore through a lifetime of possessions in our home. My wife is deceased and was definitely a huge collector of everything. Michelle was respectful and her team was wonderful to work with. They finished when they said they would and took care of every single last detail we needed taken care of. An excellent service. I would recommend her very highly. --Fred Prouser, Burbank
I have worked with Michelle for years. She’s helped me stage multiple cluttered properties and always does a great job making the listings look terrific for showing. She is reliable, predictable, and sensitive to my open house timelines. My clients have been delighted with her ability to quickly declutter their homes and stage them using what’s there, saving time and thousands over traditional staging.
My husband and I are collectors, but after he was injured in an automobile accident, his depression set in and we both used shopping at local thrift stores as our form of cheap entertainment. It soon became an uncontrollable obsession to shop two or three times a week, since the bargains seemed irresistible to us.
Michelle is my go-to whenever I have a listing in need of having a property cleared and cleaned prior to showing. I've used Clutter & Hoarding Pros numerous times, and Michelle and her team always make the property look great for showing. My clients love Michelle, and she works both quickly and thoroughly at a fraction of the price of a traditional staging company. —Phil Zimmerman, Independent Broker, Los Angeles
Michelle made each of our organizing sessions not only painless but really fun. I was literally freaked out about calling anyone to help me get organized and very embarrassed about the many “piles of procrastination” all around my house. Michelle helped me think about how to organize in a totally different way than before and was right by my side without any kind of judgment or control freak thing going on. I feel I have really found an emotionally safe person to work with who I can call whenever I need an extra push in the right direction.
I’m sure I’ve got the clutter gene (thanks Dad!) and that Michelle has the organizer gene. She’s been helping me solve my problems for 4+ years. I would be over the edge if not for her. I interviewed several organizers to deal with my office, which was piled with boxes and covered with papers. I barely had a path to the computer. Some of the other organizers actually gasped when they it; others said it wasn’t something they could handle.
We contacted Michelle after my mother passed away and left us with a 1,700-square-foot house filled carpet to ceiling and wall to wall with over 40 years of her life. We couldn't believe how dire the situation had become, since my mother always refused to let any family members into her home until she needed to be hospitalized. She always refused our help. Michelle and her team were not only professional but very caring in sorting the trash from the treasure. It was estimated it would take them five days to complete the project, but it only took them three.
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